My Transcriptionist Can't Play Audio From My New Olympus DS-5000 - Help !

Don't Panic ! The new Olympus DS-5000 and Olympus DS-5000iD digital dictaphone by default records in the new .ds2 or DSS Pro audio format designed to work beautifully with the Olympus AS-5000 transcription kit. But what happens if you send your audio to your outsourced typist and they are unable to play the audio?


The chances are your typist either has an Olympus AS-4000 digital transcription kit, now discontinued, or they are using other transcription software like Express Scribe from NCH Swift Sound. Both of these are not able to play the .ds2 audio format. There are however a couple of options:

1. If your typist has an AS-4000 kit they can upgrade their software to DSS Player Pro as used by the AS-5000 kit. They can do this for free if you hand over your software install disk that came with your DS-5000 as that allows a free upgrade for one licenced copy of DSS Player software. Alternatively they can purchase a software upgrade, look for Olympus product code AS5002.
2. If your typist does not transcribe using the Olympus software then you are able to configure the DS-5000 to record in "classic mode" which will save audio in the older .dss file format used previously by the DS-4000 recorders. Click here to see our YouTube video on how to change your DS-5000 or DS-5000iD recorder to "classic mode".

If you use one of the larger transcription services in Australia like our sister company The Transcription People they will have no problems using the DSS Pro .ds2 file format.

If you have any questions on "classic mode" or the Olympus DS-5000 please contact us, we are always happy to help: mailto://sales@dictate.com.au or click the Live Chat button on our website http://www.dictate.com.au/